Privacy Policy

Ridez Global | Car Rental & Chauffeur Services

Website: https://ridezglobal.com/
Email: contact@ridezglobal.com

1. Introduction

Welcome to Ridez Global.

At Ridez Global, we respect your privacy and are committed to protecting the personal information you share with us when using our website, requesting a quotation, booking a vehicle, or communicating with our team.

This Privacy Policy explains how we may collect, use, store, share, and protect your personal information in connection with our car rental and chauffeur-driven transportation services.

By using our website or services, you acknowledge the information provided in this Privacy Policy.

2. Information We Collect

We may collect personal information when you interact with our website or request transportation services.

2.1 Personal Information

Full name
Email address
Mobile number
Pickup and drop-off locations
Travel dates and timings
Booking and reservation details
Vehicle preferences
Billing and payment-related information
Other information voluntarily provided through enquiry forms or customer support

2.2 Automatically Collected Information

When you visit our website, certain technical information may be collected, including:

IP address
Browser type and device information
Operating system
Pages visited
Website interaction information
Cookies and similar technologies

2.3 Travel and Booking Information

To arrange transportation services, we may process information about your itinerary, pickup and destination addresses, special travel requirements, and booking-related communications.

3. How We Use Your Information

Ridez Global may use personal information for the following purposes:

To process car rental enquiries and booking requests.
To arrange airport transfers, corporate travel, outstation journeys, and other transportation services.
To communicate booking confirmations and service updates.
To provide quotations, invoices, and payment information.
To respond to customer questions, feedback, and complaints.
To improve our website and customer experience.
To maintain website security and prevent fraudulent activities.
To comply with applicable legal and regulatory obligations.
To send promotional communications where permitted by law and applicable consent requirements.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties.

We may share relevant information with:

Chauffeurs and Transportation Partners

Information necessary to coordinate your pickup, drop-off, and booked transportation services.

Payment Service Providers

Information required to process payments, refunds, and related transactions.

Technology and Website Service Providers

Information necessary for website hosting, maintenance, analytics, and customer support.

Legal and Regulatory Authorities

Information when disclosure is required by applicable law, legal process, or valid government request.

We aim to limit information sharing to what is reasonably necessary for the relevant purpose.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and understand visitor interactions.

Cookies may help us:

Maintain website functionality.
Remember certain user preferences.
Analyze website traffic and performance.
Improve navigation and usability.
Support marketing activities where applicable.

You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

6. Data Security

Ridez Global recognizes the importance of protecting customer information.

We aim to use appropriate technical and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining booking records, resolving disputes, and meeting legal obligations.

When information is no longer required, we aim to delete, anonymize, or otherwise securely dispose of it in accordance with applicable requirements.

8. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

Request information about personal data we process.
Request correction of inaccurate or outdated information.
Request deletion of eligible personal information.
Withdraw consent where processing relies on consent.
Raise concerns or complaints regarding the handling of your information.

To submit a privacy-related request, contact us at contact@ridezglobal.com.

We may need to verify your identity before processing certain requests.

9. Third-Party Websites

Our website may contain links to third-party websites, booking platforms, payment services, or external resources.

Ridez Global is not responsible for the privacy practices, security policies, or content of websites operated by independent third parties.

We encourage users to review the privacy policies of external websites before providing personal information.

10. Children’s Privacy

Our services are not specifically directed toward children.

We do not intentionally collect personal information directly from children without an appropriate legal basis or authorization where required.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

11. Marketing Communications

Ridez Global may send information about services, offers, or updates when permitted under applicable law.

You may request to stop receiving promotional communications by contacting us at contact@ridezglobal.com or using an unsubscribe mechanism where provided.

Essential service communications relating to confirmed bookings may continue where necessary.

12. Changes to This Privacy Policy

Ridez Global may update this Privacy Policy periodically to reflect changes in business operations, website functionality, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised effective or last-updated date.

We encourage visitors to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

RIDEZ GLOBAL

Website: https://ridezglobal.com/

Email: contact@ridezglobal.com

Services: Car Rental, Corporate Transportation, Airport Transfers, Luxury Car Rental, and Chauffeur-Driven Travel Solutions.